How To Update My Name Or DOB

Name or Date of Birth Update

To ensure accuracy and compliance with our records, changes to your name or date of birth after registration can only be made after we receive a valid government-issued ID. This helps us verify your identity and update your record securely.

How to Update Your Personal Information

Step 1: Gather the Required Documentation

Please have a valid government-issued ID ready that shows the correct information.

Accepted documents may include:

• Passport
• Driver’s license
• Marriage certificate
• Divorce certificate
• Other government-issued identification

Step 2: Contact Customer Support

Once you have your document ready, please contact our Customer Support team so we can assist with the update.

You can reach us by:

Phone: [phone]
Email: [e-mail]
Chat: Click the red chat widget on the website to connect with our support team.

Step 3: Submit Your Document

Our Customer Support team will guide you on how to securely submit your government-issued ID for verification.

Step 4: Verification and Record Update

Once your document is received, our team will review it to verify the requested change. After verification is complete, your record will be updated to reflect the correct name or date of birth.

Step 5: Order a Replacement Card, If Needed

After your record has been updated, you can order a replacement card through iLostMyCard.com if necessary.

Important Note

If you have already completed the course, you may also need to contact your state or provincial agency directly so their records can be updated as well.